To consider strategies appropriate to managing different behavioural challenges

Aim

To consider strategies appropriate to managing different behavioural challenges

Evidence and reflection

If possible do this activity with a colleague or in a group.  Thinking about the examples listed below, which strategies would be appropriate to dealing with the different situations: 

 

Or, consider the situations below.  How would you respond?

Follow up

Discuss your ideas for managing these situations with colleagues and your mentor. Which presented you with the greatest challenge? Can you say why this is?